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About this course Skip Course Description
In today’s business environment, organizations have identified critical thinking and problem-solving as skills that are integral to an employee’s—and their organization’s—success.
The most successful professionals can assess the environment, analyze a situation, design a solution, and ultimately win in a competitive scenario.
This course, part of the Soft Skills Professional Certificate program, will demystify, discuss, and provide application techniques for critical thinking and problem-solving in a business context. Learners will draw connections to their work experience by analyzing and critiquing case studies. Best practices for problem-solving will be discussed and illustrated including how to weigh alternative solutions, incorporate feedback from stakeholders, and how and when to start over.
This course may be audited free of charge. Learners also have the opportunity to earn a verified certificate of completion. Exclusive learning opportunities such as live events hosted by subject matter experts will be available for verified learners.
What you’ll learn
How to perform strategic analysis and assessment
How to perceive and assess a critical need and design a tailored solution
How to identify key stakeholders and ensure their needs are met
How to employ adaptive problem-solving
How to work through obstacles collaboratively
How to analyze failure to improve future performance
Pursue a Verified Certificate to highlight the knowledge and skills you gain ($49 USD) View a PDF of a sample edX certificate
Official and Verified
Receive an instructor-signed certificate with the institution’s logo to verify your achievement and increase your job prospects
Add the certificate to your CV or resume, or post it directly on LinkedIn
Give yourself an additional incentive to complete the course
Support our Mission
EdX, a non-profit, relies on verified certificates to help fund free education for everyone globally