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Develop your skills in planning, organising, writing and editing emails.
Email writing is one of the universally important skills in today’s workplace. But it is rarely taught in higher education institutions and many young people arrive in the workplace having never written a professional email. Equally, people with many years’ work experience have never been taught email writing skills.
This online course develops your planning, organising, writing and editing skills, to enable you to write more effective and efficient emails. You will learn techniques to help you write emails that people want to read and ensure you are better understood in the workplace.
What topics will you cover?
Planning emails to achieve their purpose
Organising content in a logical, reader-friendly structure
Adapting emails to different audiences and situations
Writing and editing emails to make them clear and concise
Writing specific messages and building a relationship with the reader
Useful phrases used in modern business email writing